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    Responsibilities And Duties:
    • Contact potential or existing customers to inform them about a product or service using scripts
    • Answer questions about products or the company
    • Ask questions to understand customer requirements and close sales
    • Direct prospects to the field sales team when needed
    • Enter and update customer information in the database
    • Take and process orders in an accurate manner
    • Handle grievances to preserve the company’s reputation
    • Keep records of calls and sales and note useful information


    • Proven experience as telesales representative or other sales/customer service role
    • Proven track record of successfully meeting sales quota preferably over the phone
    • Good knowledge of relevant computer programs and telephone systems
    • Ability to learn about products and services and describe/explain them to prospects
    • Excellent knowledge of English, Hindi & any additional Indian language is an added advantage
    • Excellent communication and interpersonal skills
    • Outstanding negotiation skills with the ability to resolve issues and address complaints

    Education qualification:

    • Higher Secondary(12th Pass) (Preferred)
    • Graduate (B.COM,BBA,BA…)
    • With good communication skills (English, Hindi, Marathi)